CIP-004 requires documented cybersecurity awareness training for all personnel with Electronic or Physical Access to BES Cyber Systems. ThreeShield delivers CIP-004 compliant training programs with the evidence packages and documentation that NERC examination teams expect.
Personnel must receive security awareness content at least quarterly through direct communications such as emails, posters, or briefings. This is distinct from the annual training requirement and needs its own documentation trail.
Annual training covering: applicable cybersecurity policies; physical and electronic access controls; proper use of and access to BES Cyber Systems; handling and disposal of sensitive data; action plans for incidents; and other topics as applicable. Training must be completed before access is granted to new personnel.
Background checks must be completed for all personnel before granting access to BES Cyber Systems. ThreeShield advises on scope, acceptable background check providers, and documentation of results consistent with NERC examination expectations.
Processes for granting, reviewing, and revoking logical and physical access must be documented and tested. ThreeShield's CIP-004 engagement reviews your access management process and identifies gaps before your next NERC examination.
Anyone with Electronic Access or Physical Access to BES Cyber Systems requires CIP-004 training - including control room operators, field technicians, IT staff, contractors, and vendor personnel with ongoing access. The scope is broader than most organizations initially assume.
ThreeShield delivers training with NERC examination-ready documentation: attendance records, training content evidence, completion certificates, and policy acknowledgment forms formatted the way NERC auditors expect to see them.
For organizations with internal compliance staff who need documentation and evidence support
ThreeShield delivers CIP-004 training directly to your BES personnel
Complete CIP-004 compliance program management
Don't let training documentation become a gap in your next NERC examination. ThreeShield delivers CIP-004 compliant training with everything examination teams expect to see.
Book CIP-004 Training Book a Time Online →Also covers CIP-005 ESP Assessments · CIP-007 Vulnerability Assessments · Full NERC CIP Compliance